AI Chatbots

Transform Student Engagement with
AI Chatbots

Revolutionize how your higher education institutions interacts with students using our advanced AI chatbot technology. As part of the comprehensive EduBot platform, our AI chatbots are designed to automate administrative processes, enhance student support services, and improve overall student satisfaction.

Conversational AI Chatbots

Effortless Student Support with Cutting-Edge AI

Our AI chatbots are designed to make student engagement effortless. They’re available 24/7 to answer questions, help with administrative tasks, and provide the support students need, whenever they need it. This means staff can focus on more important tasks, while students get instant, reliable assistance.

Streamline Administrative Tasks

Make things like course registration, finance, and billing a breeze.

Strategic Decision Making

Get valuable insights from student interactions to help you make better decisions.

Instant
Responses

Students get quick, accurate answers to their questions, every time.

24/7 Student Support

Provide continuous support, addressing student concerns and helping them with any issues.

Leverage ChatGPT for Your Institution

Trained on Your Data

Learn from multiple file types

Use your institution's word documents, PDFs, and website data to train your chatbot.

Retain full control over the data your bot learns from

Ensure your chatbots are always up-to-date with the best information from your institution.

Powered by Azure OpenAI and GPT-4

Our AI chatbots are built on Microsoft technology, ensuring they’re robust and scalable. With the advanced capabilities of GPT-4, they can understand complex queries and provide accurate, helpful responses, making interactions feel natural and human-like.

Voice-Enabled AI Chatbots

Make student interactions even more engaging with our voice-enabled chatbots. Students can ask questions and get answers just by speaking, creating a more interactive and accessible experience.

Accessible AI Chatbots with Speech-to-Text (STT) and Text-to-speech (TTS) functionality
Verge AI EduBot AI Powered student Engagement Platform Multilingual Capabilities

Multilingual AI Chatbots

Multilingual Capabilities

Connect with a global student body effortlessly. Our chatbots understand and interact in over 100 languages, ensuring no student is left out.

Smooth Bot-to-Human Handover
When a chatbot can’t handle a question, it seamlessly passes the conversation to a live agent , making sure students always get the help they need without any hiccups.
Comprehensive Analytics and Reporting
Get a clear picture of how well your chatbots are performing with detailed analytics and reports. Understand key metrics and make data-driven decisions to continually improve student support.
Easy Integration with Existing Systems
Our chatbots easily integrate with your existing systems with an open-facing API, ensuring they can access the data they need to provide accurate, timely support.

AI Chatbots Across Multiple Channels

Upgrade Your Communication Strategy with AI Chatbots

Upgrade Your Engagement Strategy with AI Chatbots

Deploy our AI chatbot across multiple channels to ensure students can reach you wherever they are. Explore how our chatbots can enhance communication on your website, mobile apps, social media, and more.

Elevate Student Support

Experience the transformative power of EduBot in action. Schedule a demo and see how our AI solution can revolutionize your student engagement and support services.

Insights for Educators

How to Boost Student Enrollment with Better Communication in Higher Ed
Jan 7, 2025
Universities are not just competing with each other anymore. They’re now also competing with count...
How AI Is Transforming Every Stage of the Student Journey
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Enhancing, Not Replacing, Human Interaction: The Role of AI in Higher Education
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The future of higher education isn’t fully human—or maybe it’s better to say it’...
Empathy in Higher Education: The Role of AI-Powered Communication Platforms
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AI in Education: New Core Competencies You Need for an AI-Powered Future
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How is conversational AI used in education?   
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Tips For Creating an Educational Chatbot
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Ever wondered how to build a chatbot that not only educates but also engages like a seasoned teacher...
How AI Chatbot Tutors Are Disrupting Traditional Education
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Why Universities Can’t Do Without Educational Chatbots
May 14, 2024
Education, in its traditional sense, is experiencing a digital revolution. More than ever, technolog...
From Registration to Graduation: How AI Chatbots Help In Educational Institutions
May 6, 2024
Did you know that as many as 20% of US students admitted to college never make it to the first day o...
Education Vs. ChatGPT: How to Handle AI in Schools
Apr 15, 2024
When ChatGPT debuted in November 2022, it swiftly became the fastest service (at the time) to amass ...
How Teachers Can Use AI and Chatbots To Make Their Lives Easier
Apr 8, 2024
Teachers are one of the world’s most exploited resources. As demands on educators continue to ...
The Potential ROI of AI Chatbot in Higher Education
Apr 2, 2024
The ROI of implementing an AI chatbot at a university is impressive. After crunching the number, the...
How Universities Can Use AI Chatbots to Connect with Students and Drive Success 
Mar 4, 2024
Universities are constantly seeking innovative ways to connect with their students and enhance their...
How AI Is Making Curriculum Advising Easy for Universities
Feb 14, 2024
One of the most crucial aspects of a student’s journey is curriculum advising. Trying to navig...
Should Students Use AI in Higher Education?
Feb 5, 2024
With the rise of AI in learning, the question arises: should students be using AI in higher educatio...
How AI Is Being Used For University Admissions
Jan 30, 2024
Artificial Intelligence (AI) is now crucial in many industries, and higher education is no exception...
The Transformative Impact of AI in Higher Education
Nov 7, 2023
Artificial Intelligence (AI), with its ability to learn, reason, and self-correct, has made its way ...
How To Use AI in Higher Education
Oct 26, 2023
Picture a world not too distant from ours, where each student on a bustling campus has an invisible,...

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FAQs

Verge AI is a technology company that specializes in developing AI chatbot solutions. These chatbots are customizable, intelligent, and can seamlessly integrate with existing business operations.

EduBot is a comprehensive student engagement platform, leveraging AI using Azure OpenAI. It seamlessly integrates with existing systems, automates administrative processes, and provides instant, accurate responses to student queries. EduBot also supports live chat handoffs to human agents for more complex issues, ensuring continuous, personalized support.

 

EduBot automates a wide range of administrative tasks, from course registration and finance inquiries to tutoring support and curriculum advising. This reduces the workload on staff, allowing them to focus on more strategic initiatives, and ensures students receive timely, personalized support, thereby improving overall satisfaction.

Yes, EduBot is fully customizable. Institutions can tailor the visual identity, persona, voice, and knowledge base of the chatbot to align with their brand and specific processes. This flexibility ensures seamless integration into existing workflows and enhances operational efficiency.

Verge AI's chatbots can integrate effortlessly with virtually any system that has an open-facing API. For systems without an open-facing API, Verge AI's skilled developers can build custom connectors to ensure seamless integration with existing systems.

Verge AI prioritizes data protection and regulatory compliance. Their solutions are built on Microsoft technology which adheres to key industry standards and regulations such as GDPR, POPIA, and HIPAA. 

EduBot comes with a suite of AI-powered Power BI reports for immediate insights into key performance metrics. Institutions can track total conversations, user interactions, sentiment analysis, top intents, and more. These reports can be fully customized to meet the specific needs of the institution.

Yes, EduBot supports multilingual capabilities, allowing students to interact in over 100 languages. This ensures that institutions can engage with a diverse student population effectively.

There is the option to ring fence your data, meaning the chatbot will solely use your institution's specific data to respond to queries. Alternatively, if broader knowledge is preferred, the chatbot can also draw from the extensive GPT corpus, which includes a wide range of general knowledge and information. This flexibility allows us to tailor the chatbot's knowledge base to best suit your requirements and objectives.