AI Chatbots

Transform Your Business with AI Chatbots

We're here to revolutionize the way your business interacts with its customers and employees. By using the power of artificial intelligence, we create custom AI chatbots for your business and department needs.

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Custom AI Chatbots for Your Business

Conversational AI Chatbots

Enhancing Efficiency and Customer Support with AI Chatbots

Our conversational AI chatbots are here to make things easier for your business. They take care of repetitive tasks and automate customer support. That means your team can focus on more important things, like growing your business. Our AI chatbots can be deployed across many channels, which means your customers can chat on their favourite platforms.

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Tailored for Your Needs

Our AI Chatbot Solution

Our AI chatbot solution, built on Microsoft technology and Azure Open AI, is designed to address the unique needs of your business.

Customizable

Customizability to align with your processes and objectives

Natural Language Processing

Intelligent interpretation of complex queries with accurate responses

Reliability

Reliable operation with a guaranteed uptime of 99.95%

Cost Effective

Cost-effective operations through automation and quick information access

Bespoke AI Chatbot Development

Visual Identity

The chatbot widget can be customized to align with your company's specific colours, logo, and preferred size.

Persona and Voice

The persona and voice of the chatbot can be tailored to reflect the unique values and ethos of your company.

Knowledge Base

We populate the chatbot's knowledge base with your specific business information.

Data Training

When a user query comes in, the bot matches it to the closest data, delivering an accurate and contextually appropriate response.

Experience the Benefits of AI Chatbots for Your Business

Cost Savings

Our custom AI chatbots not only enhance customer service but also automate routine tasks and provide instant support. Using conversational AI solutions can elevate your customer service and save money for your business.

Improved Customer Satisfaction

Boost customer satisfaction and loyalty with our custom AI chatbots for business. Our AI chatbots personally cater to each customer's needs by providing 24/7 customer service and quick resolutions.

Increased Sales

You'll love how our custom AI chatbots for business can boost sales and keep your customers happy. They chat with users, guide them through the sales process, and offer personalized recommendations.

Enhanced Employee Productivity

Increase your team's productivity with our custom AI chatbots for business. They handle repetitive tasks, so your employees can concentrate on important work and make smart decisions.

Scalability

Effortlessly scale customer support efforts with our custom AI chatbots for business. They'll handle growing demand without needing extra staff.

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Custom Chat GPT Your Own Custom AI Chatbot

Combine Your Data with Custom ChatGPT for Your Business

CustomGPT Pro is our version of custom ChatGPT. It is designed specifically for the needs of your business. It uses the ChatGPT framework to query your company’s data. This means an AI-driven chatbot gives your customers and employees personalized and accurate answers to any queries they might have.

Boost employee productivity
Personalized customer support
Maintain data security

Our CustomGPT Pro solution is a versatile tool that can seamlessly integrate into your existing systems. With endless possibilities and use cases, our CustomGPT Pro solution is the right fit for businesses in any industry.

AI Chatbots

Leveraging the Best
AI Tech for Chatbots

We combine the reliable Microsoft Azure infrastructure with the advanced natural language understanding of OpenAI's ChatGPT. This allows us to create user-friendly, conversational AI chatbots for your business.

This blend of technologies ensures a secure and scalable solution that makes communication simpler and more efficient for your business.

Live Agent Hand-Off

Our chatbots are built to ensure seamless customer experience. With our proprietary customer support platform, Verge Connect, our chatbots can smoothly transition from AI interaction to live agent assistance when required. This includes preserving and transferring the complete chat history in real-time for smooth continuation of the interaction.

Our easy-to-use helpdesk system makes sure no customer question goes unnoticed. It seamlessly transitions from chatbot to live agent so your customers get the support they need when they need it.

With a unified inbox, fast replies, and smooth chatbot-to-live agent transfers, Verge Connect allows you to continue conversations across platforms.

AI Chatbots - Verge Connect Portal
Advanced AI Analytics and Predictive Insights

Advanced Analytics
and Reporting

All our AI chatbots come with a suite of out-of-the-box Power BI reports, providing immediate insight into key performance metrics. By default, these reports include:

Total number of conversations
Total messages by channel
Average messages per user
User intent and sentiment analysis

Beyond our standard offering, we understand the unique needs and requirements of each business. This is why we offer fully customizable analytics and reporting capabilities.

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Industry-Specific AI Chatbots

Each business has its own needs. That's why we create custom solutions to turn businesses in all industries into customer service powerhouses.

Our conversational AI chatbots use Natural Language Processing and Machine Learning to make customer experiences smooth and personal.

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Industy Applications of AI Chatbots

Our Industries

Industries We Serve with our Enterprise Chatbot Solutions

Education
Improve learning experiences with our AI chatbot for higher education. Our chatbots create better communication and keep students engaged. Our education chatbots use conversational AI to give personalized help and advice to learners every step of the way.

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Insurance
Our conversational AI insurance chatbots are here to help. They provide quick, personalized support for clients. Our chatbots are perfect for insurance companies, agents, and agencies.



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Real Estate
Elevate the property buying and selling experience with our real estate chatbots. Our AI chatbots for real estate provide instant help and support for clients. Made for agents and realtors to streamline communication, our chatbots simplify complex processes and make property transactions a breeze.
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Retail & E-commerce
Give your e-commerce business a boost with our AI chatbot for retail. They’re designed to make sales smoother and focus on customer satisfaction. With conversational AI in retail and e-commerce, you'll get seamless customer support, better online shopping experiences, and a more efficient website.
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Automotive
We're here to enhance the automotive industry with our automotive chatbots. They are designed to improve customer support and dealer experiences. Our car dealership chatbot solutions cater to the unique needs of the automotive sector. They streamline processes and elevate customer satisfaction in car dealerships.
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Healthcare
Transform your healthcare approach with our medical chatbots. They're designed to deliver personalized patient communication and support in the healthcare industry. By using conversational AI in healthcare, you can enhance patient engagement and streamline processes for doctors and healthcare professionals.
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AI Chatbots Across Multiple Channels

Upgrade Your Communication Strategy with AI Chatbots

In today's world, it's important to give clients a good experience no matter how they reach out to you. Our AI chatbots use technology to make talking to your customers easier and smoother. They can be deployed on multiple channels, so you can reach your customers wherever they are. Explore the diverse deployment channels and applications our chatbots support:

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See Our AI Chatbots In Action

Book a Free Demo Today

Experience the Verge AI difference. Fill out the form below to request a FREE, customized demo of our AI chatbot solution. Experience firsthand how Verge AI can save your business time and money by automating your business operations, and making it easier than ever to access and interpret your company’s data.

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