Omnichannel Live Chat Solution

Advanced Live Chat for Higher Education

Effortlessly connect with your students and staff with EduBot's advanced live chat for higher education institutions. Enhance engagement, streamline communication, and provide instant support to create a more connected and satisfied academic community.

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Effortlessly Support Students With Live Chat

Blend AI With a Human Touch

Revolutionize student support with our live chat functionality that seamlessly blends AI automation with human touch. Ensure your students receive prompt, personalized assistance while maintaining a complete chat history for consistent, high-quality support.

Unified Communication Log

Seamless Bot-to-Human Handover

Comprehensive Chat Logs

Chat Transfer Between Agent Queues

Easy Access to Student Info

Templated Quick Replies

Internal Agent Chat Tools

AI Analytics for Insights

Chat Transfer Between Agent Queues

Push Notifications

AI Analytics for Insights

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Book a Demo

Seamless Bot-to-Human Handover

Guarantee students get the assistance they need by effortlessly transferring conversations to human agents while preserving chat history for full context.

Verge Connect enables seamless bot-to-human handover with the powerful speak to an agent function
Monitor all your conversations across all channels from one central dashboard using Verge Connect, a comprehensive live chat solution

Keep Track Off All Conversations Across Platforms

Manage all student interactions through a single, scalable interface. Our live chat system consolidates conversations from multiple channels into one centralized log, making it easy to track and manage communications efficiently.

Easy Conversation Management With
the Chat Sidebar

Easy Conversation Management With the Chat Sidebar

Our chat sidebar enables immediate access to user information, allowing you to add notes and tags for effective management of each interaction.

See and export a users information at a glance with the chat sidebar. Add notes and tags to keep on top of each interaction
Level up agent productivity with templated quick replies using Verge Connect

Templated Quick Replies To Boost Agent Productivity

Boost agent productivity and streamline student interactions with pre-defined responses.

Improve Team Collaboration With Internal Chat Tools

Enhance inter-agent communication and teamwork with efficient internal chat feature.

Enable communication between agents with Verge Connect's internal chat feature
easily transfer chats between agents so users get the right help

Easily Transfer Chats Between Agent Queues

With Verge Connect, effortlessly transfer chats between agent queues to ensure users receive the most suitable help swiftly.

Keep Users In The Loop with Push Notifications

Keep students informed and engaged with timely WhatsApp notifications. Set up and monitor notifications to ensure critical information reaches students when they need it most.

Keep users in the loop with push notifications. Set up and approve whatsapp push notifications which can be sent to exisiting bot users, or imported contact lists
powerful ai analytics so you can monitor the metrics that are important to you

Leverage Powerful AI Analytics for Essential Insights

With Verge Connect, utilize powerful AI analytics to monitor and evaluate the metrics crucial to your operations and decision-making.

Ready to Simplify Student Support?

Let us show you how EduBot can make a difference for your staff and students.

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